Table of contents
This page describes what to do in case of an Icinga alert. For more information you could search the govuk-puppet repo for the source of the alert

Pingdom search check

If Pingdom can’t retrieve the search results page it means that while GOV.UK may be available, it is not possible to retrieve dynamic content. Assuming that the homepage check has not failed, the CDN is probably OK. It is possible for our main provider (Carrenza) to be down and for us to serve static content from a secondary mirror at a second supplier (Skyscape).

This is not such a critical problem as you might assume, because a large amount of traffic comes direct to static content from external searches and can be served from the mirror. Debug as normal by walking backwards from the users perspective through the stack to find out where the failure is.

This page is owned by #2ndline and needs to be reviewed