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Last updated: 5 May 2022

COVID-19 Services

Between March and October 2020 the GOV.UK operated three standalone services for the COVID-19 pandemic response:

These services are no longer deployed, live or in active development.

Business volunteer service

This service allowed businesses to tell us how they might be able to help with the response to coronavirus. That included goods or services such as medical equipment, hotel rooms or childcare.

The service has been replaced with a guidance page.

A backup of the production database was taken prior to the service being removed. GDS has transferred this backup to Government Commercial Function within the Cabinet Office and no longer retains a copy.

Vulnerable people service

This service allowed people identified as vulnerable by the NHS to tell us if they need help accessing essential supplies and support. Users will have received a link to the service in a letter or a text message from the NHS, or been advised by their GP to fill in the form.

The service has been rebuilt by the #vulnerable-people-services team.

Find support service

This service allowed the public - who may not have been eligible for the extremely vulnerable service - to find information about what help is available if they’re struggling with unemployment, an inability to get food, having somewhere to live, or their general wellbeing as a result of coronavirus.

The service has now been migrated and is now a smart answer.

A backup of the production database was taken prior to the service being removed. It is available at:

  • AWS S3 bucket: govuk-production-database-backups
  • Key: coronavirus-find-support/production.sql.gzip
  • Retention period: 365 days (as per our privacy policy)
  • Expiry date: Fri, 08 Oct 2021 00:00:00 GMT

The file information can be retrieved with the following command…

gds aws govuk-production-poweruser aws s3api head-object --bucket govuk-production-database-backups --key coronavirus-find-support/production.sql.gzip

Restoring the PaaS infrastructure

Details on how to restore or recreate the PaaS infrastructure can be found here.

Here are a series of screenshots that may assist with the recreation process:

Restoring the PagerDuty alert

Here are a series of screenshots that may assist with the recreation process:

Restoring the Prometheus AlertManager monitor

To restore or recreate the Prometheus monitor revert this PR