Table of contents

Rescan an "infected" file in Whitehall

If you suspect that a file has been incorrectly marked as “infected” in Whitehall, you can rescan the file.

To verify the file is virus-free:

ssh asset-master-1.production
cd /mnt/uploads/whitehall
clamscan infected/system/uploads/attachment_data/file/123/example-file.xls

To rescan the file, move it to the /incoming directory:

ssh asset-master-1.production
cd /mnt/uploads/whitehall
sudo su assets
mkdir -p incoming/system/uploads/attachment_data/file/123
mv infected/system/uploads/attachment_data/file/123/example-file.xls incoming/system/uploads/attachment_data/file/123/example-file.xls
This page was last reviewed . It needs to be reviewed again by the page owner #2ndline.