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This page describes what to do in case of an Icinga alert. For more information you could search the govuk-puppet repo for the source of the alert
Last updated: 15 Sep 2020

content-publisher app healthcheck not ok

See also: how healthcheck alerts work on GOV.UK

There are a few things that this alert can be, you'll need to click on the alert to find out more details on what's gone wrong. There are more details and common fixes listed below.

Government Data Check

This means that Content Publisher is having trouble updating the data it holds on current and previous governments. Ordinarily it reloads this data from the Publishing API every fifteen minutes and seeing this error means it hasn't happened in at least 6 hours. After 24 hours the cache of government data will clear and the app will stop working as expected. The following suggestions should help to isolate the problem.

  • Check Sentry for any recent errors that indicate reasons the job is failing
  • Ensure there aren't alerts indicating the Content Publisher sidekiq process isn't running
  • Run PopulateBulkDataJob.perform_now manually in the Content Publisher console to see if issues occur. Link to job