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This page describes what to do in case of an Icinga alert. For more information you could search the govuk-puppet repo for the source of the alert

content-publisher app healthcheck not ok

See also: how healthcheck alerts work on GOV.UK

There are a few things that this alert can be, you'll need to click on the alert to find out more details on what's gone wrong. There are more details and common fixes listed below.

Government Data Check

This means that Content Publisher is having trouble updating the data it holds on current and previous governments. Ordinarily it reloads this data from the Publishing API every fifteen minutes and seeing this error means it hasn't happened in at least 6 hours. After 24 hours the cache of government data will clear and the app will stop working as expected. The following suggestions should help to isolate the problem.

  • Check Sentry for any recent errors that indicate reasons the job is failing
  • Ensure there aren't alerts indicating the Content Publisher sidekiq process isn't running
  • Run PopulateBulkDataJob.perform_now manually in the Content Publisher console to see if issues occur. Link to job
This page was last reviewed on 11 September 2020. It needs to be reviewed again on 11 September 2021 by the page owner #govuk-pubworkflow-dev .
This page was set to be reviewed before 11 September 2021 by the page owner #govuk-pubworkflow-dev. This might mean the content is out of date.