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This page describes what to do in case of an Icinga alert. For more information you could search the govuk-puppet repo for the source of the alert

Icinga alerts

Publishing API app healthcheck not ok

Along with some common checks, the Publishing API has the following specific checks.


The latency on the downstream_high Sidekiq queue is checked, as this is critical for prompt publishing.

If there is a backlog in the queue, one possible workaround is to try restarting Sidekiq. This has been used to workaround issues where the Sidekiq jobs have got stuck when encountering issues with RabbitMQ.

This page was last reviewed on 22 July 2019. It needs to be reviewed again on 22 January 2020 by the page owner #govuk-2ndline .
This page was set to be reviewed before 22 January 2020 by the page owner #govuk-2ndline. This might mean the content is out of date.