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Icinga is used to monitor alerts that we have set up. It can be a bit hard to navigate but there are only a few views you need to know about (listed in the left-hand navigation):

  • Unhandled Services
  • Alert History

Alternatively, you can pull these into one local dashboard by setting up Nagstamon.

Scanning alerts

  • If an alert is red or has a critical icon it is critical
  • If an alert is yellow or has a warning icon it is a warning
  • If an alert is green or has a recovery icon it has recently recovered
  • If an alert is purple or has a unknown icon Icinga cannot retrieve data for it
  • If an alert has a flapping icon the alert is coming on and off or ‘flapping’

External URLs

A service may have two additional URLs associated with it which will assist in investigating alerts. These are included in the Icinga interface with these icons:

  • Action URL (action) typically links to a graph. If the check uses Graphite for its source of data then the graph will also include the warning and critical threshold bands.
  • Notes URL (notes) links to a page in this manual describing why a given check exists and/or how to go about resolving it.

They will appear next to the service name in the service overview page or on the top-right of the page when viewing a specific service.

Digging deeper

If you want to dig a little deeper into the history of a specific alert click on it in the “Unhandled Services” view. In the top left of the main window there a few links. “View Alert Histogram For This Service” and “View Trends For This Service” are particularly useful.

This page was last reviewed on 11 March 2020. It needs to be reviewed again on 11 March 2021 by the page owner #govuk-2ndline .
This page was set to be reviewed before 11 March 2021 by the page owner #govuk-2ndline. This might mean the content is out of date.