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Last updated: 16 Dec 2020

Renew a TLS certificate for GOV.UK

This document covers how to renew Gandi wildcard TLS certificates (*, * and * and

Credentials for the Fastly dashboard and Zendesk support sites are in the 2nd line password store.

  1. Generate a Certificate Signing Request (CSR) for a renewal.
  2. Log into Gandi using the credentials in the infra password store.
  3. Go to the account dashboard and find the list of TLS certificates on the account.
  4. Find the certificate you wish to renew and click Renew. You need to request either a wildcard certificate (for example, * or a standard one (for example,
  5. Go through the steps on the renewal form until you reach a page requesting a Certificate Signing Request.
  6. Upload the CSR to Gandi by pasting the contents of the .csr file into the text box.
  7. Next, choose DNS validation to validate it and follow the instructions to add the relevant DNS records. For DNS validation of certificate request for, you need to ask a senior GOV.UK member to request JISC to add the new DNS record.
  8. Pay for it - we don’t have a stored payment method, so find the person with the GDS credit card. Or raise a request for temporary credit card details from PMO by sending an email to
  9. Add the Certificate, Private Key, Certificate Signing Request and Intermediate Certificate to the 2ndline pass store under the certificates directory.
  10. Import the certificate to AWS ACM (Ireland/eu-west-1 region):
- Login to the AWS console in the appropriate environment and follow the instructions    [here](

- The chain cert can be retrieved from Gandi by follow the instructions
  1. For staging and integration only:
- Go to the Fastly interface and then to Configure -> HTTPS and network.

- Go to TLS certificates and upload your new cert.
(You do not need to do this for production because we use a different certificate

- In TLS domains, click on more details and then select your new certificate
  1. For production only:
- You need to also import the certificate in the `North Virginia` AWS ACM for use with our disaster recovery AWS CloudFront.