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Last updated: 13 Apr 2021
Check for a 'gone' route
When a Whitehall document fails to appear on the frontend, and the user is shown a ‘Gone’ page, follow these instructions:
Connect to a router-backend machine
gds govuk connect -e production ssh router_backend
Check the router API for a gone route
$ govuk_app_console router-api
> r = Route.where(incoming_path: '/path-to-item').first
> puts r.handler
If the result is gone and you want to unblock the URL then you need to
remove the route (this works because /government is a prefix route
to Whitehall):
> r.destroy