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This page describes what to do in case of an Icinga alert. For more information you could search the govuk-puppet repo for the source of the alert
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Last updated: 21 Apr 2021

Search API app healthcheck not ok

See also: how healthcheck alerts work on GOV.UK

Elasticsearch connectivity is not OK

The Search API uses elasticsearch as an underlying data store and search engine.

If the application cannot connect to the elasticsearch cluster, this will prevent end users performing searches.

Note: We use a managed elasticsearch, Amazon Elasticsearch Service, rather than running our own.

To solve this issue, look at the logs of the application to see what is wrong.

How do I investigate this?

Find out why the Search API can’t connect to elasticsearch.