Last updated: 16 May 2025
How to raise a support ticket with AWS
Sign in to the AWS Management Console.
gds aws <command> -l
Where <command> maps to an AWS account and IAM role you have permissions to assume into. This should be the AWS account that the problem is associated with e.g. govuk-production-developer.
Then follow steps 2-6 in the official AWS docs: Creating a support case