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Last updated: 19 Jan 2021

How to raise a support ticket with AWS

Sign in to the AWS Management Console.

gds aws <command> -l

Where <command> maps to an AWS account and IAM role you have permissions to assume into. This should be the AWS account that the problem is associated with e.g. govuk-production-poweruser.

Then follow steps 2-6 in the official AWS docs: Creating a support case