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Last updated: 18 Feb 2021

Rules for getting production access

These rules apply to developers in the GOV.UK programme and SREs in the TechOps programme.

What production access means

When you get production access

  • Temporary supervised access during two 2nd line shadow shifts (GOV.UK developers only)
  • Supervised access after second shadow shift and probation has been passed (probation condition does not apply to SREs in TechOps)
  • Permanent access once a non-shadow 2nd line shift has been completed

“Supervised” means “we trust you, but just be extra careful,” and the dev should ensure they’re getting necessary and appropriate support from their team and tech lead during this time. The tech lead of the mission team is responsible for the supervision, whether it’s by them or the team.

What is temporary supervised production access?

Access to production may be granted to GDS civil servants or contractors who don’t meet the criteria above for a time limited period. In these cases, we require:

  • A minimum of BPSS (a blue building pass) security clearance
  • Approval from a Lead Developer or the Head of Technology
  • Access to be removed at the end of the time limited period
  • Supervision to be given by a production cleared person during access
  • Agreement from the person that they will only use their access while supervised. We trust our staff to be sensible and operate within these rules.

Temporarily revoking access

If you’re absent more than 6 weeks, your access will be revoked.