Client and models for communicating with Zendesk
gds_zendesk is a Ruby gem which (partially) wraps the Zendesk REST API v2.
The zendesk_api gem is used under the covers.
This gem has certain advantages over the zendesk_api gem:
Simply add the gem to your Gemfile and bundle it up:
Run the installation generator:
$ rails generate gds_zendesk:install
This generates an initializer at config/initializers/gds_zendesk.rb.
This gem needs to be configured with a Zendesk username and password (or token) before it can be used.
These are set in config/initializers/gds_zendesk.rb
Because Zendesk doesn’t provide a staging environment, it is advised to use the development mode
during development and testing. When this mode is enabled:
Development mode can be enabled by configuring development_mode: true. It is off by default.
to create a new client.
To run the tests, use the follow:
bundle exec rake default