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Last updated:
29 Aug 2023
publisher: Simple Smart Answer
Simple smart answers work for complex situations with multiple variables and outcomes, where using this format will simplify the user journey. A simple smart answer is a series of questions that channels a user to a certain outcome based on their responses. They use simple decision tree logic and don’t involve calculations. They differ from standard smart answers, which generally require a developer to maintain.
Examples of Simple Smart Answers: