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Forms to raise Zendesk tickets to be used by Government personnel on GOV.UK
This app:
Presents anonymous feedback about pages on GOV.UK in a “feedback explorer”. Anonymous feedback is collected via the Feedback app and retrieved from the Support API.
Hosts internal forms for publishers to create Zendesk tickets.
Hosts emergency contact information. This is read from an environment variable which ultimately comes from a secret in AWS Secrets Manager.
This is a Ruby on Rails app, and should follow our Rails app conventions.
You can use the GOV.UK Docker environment to run the application and its tests with all the necessary dependencies. Follow the usage instructions to get started.
Use GOV.UK Docker to run any commands that follow.
bundle exec rake
Zendesk tickets are raised in the background using a Sidekiq worker.
To start the background worker:
bundle exec sidekiq