Presents anonymous feedback about pages on GOV.UK in a “feedback explorer”. Anonymous feedback is collected via the Feedback app and retrieved from the Support API.
Hosts internal forms for publishers to create Zendesk tickets.
Hosts emergency contact information. This is read from an environment variable which ultimately comes from a secret in AWS Secrets Manager.
Nomenclature
Feedback: All the data received from contact forms is considered to be “feedback”
of some form or other and relates to pages published on GOV.UK.
Anonymous Contact: Part of the feedback collected by this app is anonymous, when it’s
submitted via an anonymous contact form in the feedback app.