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Last updated: 5 Apr 2022

SmartSurvey scheduled maintenance

This Wiki page describes what to do if SmartSurvey has scheduled maintenance.

More in the 2nd line section

Learn

• 2nd line drills
• Access to Licensify for Third Parties
• Communicate when Slack is unavailable
• Licensify - supporting licensing
• Out of hours support (on-call)
• PagerDuty
• Rules for getting production access
• Subject Access Request (SAR)
• Technical 2nd line
• Zendesk

How to...

• Incorrect postcode data
• Raise issues with Reliability Engineering
• Retrieve shared credentials from AWS Secrets Manager
• Update popular links