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Application: feedback

Serves contact pages on GOV.UK

Frontend apps


This app collects feedback from users via contact forms rendered on GOV.UK. This data is then sent to the support app or support-api app to be dealt with.


Contact Page on GOV.UK

Contact Page on GOV.UK

Contact Form on GOV.UK

Contact Form on GOV.UK

Live examples


  • Feedback: All the data received from contact forms is considered to be “feedback” of some form or other and relates to pages published on GOV.UK.
  • Anonymous Contact: Part of the feedback collected by this app is anonymous, when it’s submitted via an anonymous contact form.
  • Named Contact: In contrast with the Anonymous Contact feedback, this is submitted via a form that will require you to identify yourself. This data is sent directly to the support app.

Technical documentation

This is a Ruby on Rails app, and should follow our Rails app conventions.

You can use the GOV.UK Docker environment to run the application and its tests with all the necessary dependencies. Follow the usage instructions to get started.

Use GOV.UK Docker to run any commands that follow.

Running the test suite

bundle exec rake

Further documentation


MIT License