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Last updated: 11 Apr 2023

Help with publishing content

When a department is publishing content that is high priority, it may be necessary to help them to ensure it goes out as smoothly as possible.

If there are no alerts, it would suggest that the content change never made it to the Email Alert API. In which case, you should check that Email Alert Service is correctly consuming from AmazonMQ. If all looks fine, it may be necessary to manually create a ContentChange in Email Alert API.

We have an alert that checks that email alerts for Travel Advice and Medical Safety Alerts go out correctly. Although an alert won’t be triggered for other kinds of documents, the guidance will still apply.